Terms & Conditions

Terms and Conditions – Dié Juffrou

The Fine Print Matters

1. Introduction

Welcome to Die Juffrou. By purchasing, downloading, or using any of our products or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

2. Nature of Products

All products sold by Die Juffrou are digital products.

  • Products are delivered via download links only
  • No physical items will be shipped
  • No products will be sent via email attachments or WhatsApp

     

    Please note:
    Certain selected items may be physical products and will be couriered to the customer. These items will be clearly indicated in the product description before purchase.

3. Access to Downloads

  • Download links are valid for 365 days from the date of purchase
  • It is the customer’s responsibility to download and store files within this time
  • We recommend downloading using a desktop or laptop device for best results

4. Technical Requirements

Customers are responsible for ensuring they have:

  • Suitable devices
  • Required software (e.g., PDF readers, printers)
  • Adequate internet access

Die Juffrou is not responsible for technical issues related to the customer’s device or software.

5. Intellectual Property & Usage

All content remains the intellectual property of Die Juffrou.

You may:
✔ Use the products for personal use
✔ Use in your classroom or home learning environment

You may NOT:
✘ Share, distribute, or resell files
✘ Upload files to public platforms or groups
✘ Modify and claim as your own

Violation of these terms may result in legal action.

6. Refund Policy

Due to the digital nature of our products:

  • No refunds, returns, or exchanges will be issued once a purchase is completed

Please ensure you review product descriptions carefully before purchasing.

7. Printing and Usage Responsibility

  • Customers are responsible for printing their own materials
  • Print quality may vary depending on printer and settings
  • Die Juffrou is not responsible for printing errors or outcomes

8. Lost or Expired Downloads

  • If a download link expires after 365 days, it will not be reissued
  • It is the customer’s responsibility to store files safely after download

9. Limitation of Liability

Die Juffrou is not liable for:

  • Any damages resulting from the use or misuse of products
  • Learning outcomes or individual educational progress

Our resources are designed to support learning, not guarantee results.

10. Amendments

Die Juffrou reserves the right to update or modify these Terms and Conditions at any time without prior notice.

11. Contact Information

For support or queries, please contact us via our official platforms.

Additional Clause: Shipping & Courier (For Physical Products)

12. Shipping and Delivery

  • Physical products will be delivered via a courier service
  • Delivery times may vary depending on location and courier provider
  • Shipping fees (if applicable) will be shown at checkout
  • Customers must ensure that the delivery address provided is accurate

Die Juffrou will not be held responsible for:

  • Delays caused by courier companies
  • Incorrect delivery details provided by the customer